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This Refund Policy explains the terms under which payments made to The Flute Room for flute classes and digital products may be refunded. Please read this policy carefully before making a purchase.
Because seats and instructor time are reserved for you as soon as you enroll, payments made towards any class plan (Monthly, 3 Months, or 6 Months) are generally non-refundable once your first class has been scheduled or attended.
If you have not yet attended any class, you may request a full refund within 48 hours of payment by contacting us at the email or WhatsApp number below.
The 30 Alankaar for Flute eBook is a digital product that is delivered electronically after successful payment.
All payments made for the 30 Alankaar for Flute eBook are non-refundable once the payment has been successfully completed.
Because the eBook is a digital product and access is provided electronically, we do not offer refunds based on change of mind, failure to use the eBook, lack of practice, personal learning speed, or dissatisfaction with the learning progress obtained from the eBook.
By purchasing the eBook, you acknowledge and agree to this no-refund policy before completing your payment.
After successful payment, you will receive access to the eBook through the access/download link provided on the purchase confirmation page and/or sent to the email address submitted during purchase.
If you do not receive the eBook access link due to an email delivery issue, technical glitch, incorrect delivery, or any other technical problem, this does not mean that you need to purchase the eBook again.
Simply contact our support team through email or WhatsApp, provide your payment/order details where available, and our team will verify the purchase and provide the eBook access link again.
Technical issues with receiving or accessing the eBook will be handled by providing access/support and will not automatically qualify for a refund.
If you were charged incorrectly, such as in the case of a duplicate payment or an incorrect amount, contact us immediately with your payment ID or Order ID. We will investigate the transaction and take appropriate action.
Where a refund is applicable and approved under this policy, it will be processed to the original payment method via Razorpay within the applicable processing timeframe.
For refund or digital product access-related questions, email prateek132008@gmail.com or message us on WhatsApp.
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